With our SEPA module, you can check if your client's bank accoutnt details are correct, create SEPA mandates, SEPA transfer and return debits if, for example, a client's account was not covered.

1) SEPA settings

Please go to the menu item "Settings" in the fourth index tab "Master data" and enter all relevant data into the fields.


In order to be able to use the electronic direct debit procedure, you need a so-called creditor ID. If you do not have a creditor ID yet, you can find out here [hier] how to apply for one. 

2) Insert bank details of the customer

Insert the client's bank details in the client profile whom you want to assign a membership with payment method 'SEPA'.

To do this, click in the left navigation bar the menu item "Customers" and then open up the client’s profile. Then enter the bank details by clicking on the 3 dots on the right in the "Bank details" field:

Afterwards enter the IBAN of the customer and click on the "Check" button. The system then automatically enters the remaining data such as BIC and bank name. The system enters the client as the account holder, but it can still be changed.

3 ) Create a SEPA Mandate

Once you inserted the bank details of the customer, you need to activate the SEPA Mandate. You can do this by clicking on the 3 dots once again and on  "Create SEPA Mandate"

In the following popup you click the button "Request SEPA mandates", whereupon the system generates a mandate reference number. Select the date when the client gave you the SEPA mandate and click "Save".

Repeat steps 2) and 3) for all other relevant clients.

4 ) Launching SEPA transfer (SEPA XML)

To start a new SEPA offline transfer, you can do this via the menu Finances > tab "SEPA".
By clicking on the 3 dots you can create a "new SEPA transfer".

In addition, you can set the date until which the claims have to be collected and on which day you want to collect them.
All invoices with a SEPA mandate are listed here. Of course, you can also exclude individual invoices by un-checking the relevant customer.
As soon as you execute the SEPA direct debit, all invoices with a SEPA payment method will be set to 'paid' in the Finance overview.

After you have executed the SEPA transfer, you can download the overview as an XML file and send it to your bank for collection.
Within a maximum of 3-5 working days the bank will collect all SEPA invoices and pay them to your own bank account.

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