With our SEPA module, you can check if your client's bank accoutnt details are correct, create SEPA mandates, SEPA runs and return debits if, for example, a client's account was not covered.


In the following video you will see a detailed description of the functions. Otherwise you can find the first steps how to use the payment method "SEPA", also in text form below the video.


  1. SEPA settings

Please go to the menu item "Settings" in the fourth index tab "Master data" and enter all relevant data into the fields.


In order to be able to use the electronic direct debit procedure, you need a so-called creditor ID. If you do not have a creditor ID yet, you can find out here [hier] how to apply for one. 

2) Deposit bank details

Deposit the client's bank data in the client profile of the respective client.

To do this, click in the left navigation bar the menu item "Customers" and then open up the client’s profile. Then enter the bank details by clicking on the 3 dots on the right in the "Bank details" field:

Afterwards enter the IBAN of the customer and click on the "Check" button. The system then automatically enters the remaining data such as BIC and bank name. The system enters the client as the account holder, but it can still be changed.

    3 ) Create a SEPA Mandate

Now deposit the SEPA Direct Debit Mandate for the customer by clicking on the 3 dots again followed by  "Create SEPA Mandate"

In the following popup you click the button "Request SEPA mandates", whereupon the system generates a mandate reference number. Select the date when the client gave you the SEPA mandate and click "Save".

Repeat steps 2) and 3) for all other relevant clients.

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