You can connect your Eversports Manager via an interface to ClassPass. Through this interface (or API) bookings and cancellations are synced with your Eversports Manager and you save a lot of manual work.
1) Order your ClassPass API in the market.
In the Market of the Eversports Manager you can order and activate the Extension "ClassPass API". You find the "Market" as a menu item on the bottom left.
2) Inform your ClassPass contact person
You receive a confirmation mail for your order. Now only ClassPass needs to know that you activated this interface and needs 2 IDs for the activation. Therefore, send a message to your ClassPass contact person and inform them about it. You will find your contact person in your ClassPass dashboard. Go to the ‘Contact Us’ form on the bottom left hand side of the dashboard page. ClassPass needs 2 IDs for the activation. The IDs can be provided by our colleagues from Eversports support. Just write a message in the bubble.
If you have not worked with ClassPass before and have not been in contact with anyone from ClassPass, please use this form to get in contact.
If you have signed a contract with ClassPass, but are not "live" yet, please use this emailaddress.
Afterwards you can already set up the settings in your Eversports Manager.
3) Activate activities for ClassPass
You can decide which classes or trainings you want to activate for ClassPass. To activate an activity for ClassPass you need to go to the activity settings.
In the tab "Pics & Rules" in class settings, you now find the option "Aggregator bookings". Here you can change the setting to "Allow bookings from aggregators" if you want to offer all sessions from that activity for ClassPass. It is also possible to limit the amount of slots that you want to offer for ClassPass.
4) Bookings from ClassPass
As soon as the API got activated by ClassPass (you will receive an email) and you get bookings from ClassPass they go straight to your Sign-In in your Eversports Manager. You see the name of the Aggregator as the product. There are no "open visits" if someone joins with ClassPass (and the API is active). The booking is immediately marked as paid.
5) Customers from ClassPass
In a customer profile, you now find the option "Aggregator ID". You have the option to manually add the ClassPass ID to a customer. If a booking from ClassPass comes in, we always check, if there is already a customer in the database of your Eversports Manager. If yes, we sign in this customer with that ClassPass ID. If no, we create a new customer which is signed in.
Eversports recommendation: If you have been working with ClassPass before you start the API to Eversports Manager, you can log into the Classpass Website to see the ClassPass IDs of the customers that have booked at your Studio before. If you enter those IDs to those customers in Eversports Manager they get connected. This way you will not get duplicated customers in your Eversports Manager.