What activity types are there?

Here we explain the difference between classes and multisession events

Alexandra Kostolnikova avatar
Written by Alexandra Kostolnikova
Updated over a week ago

You can customize the displayed activity types according to your needs. 

In the menu Activities, click on the three points at the top right and set or remove the checkmarks for the desired activities. Tip: Only display those activities you work with, so you can keep track of them. 

A basic distinction is made between two types of activity: 

Type 1 - classes/trainings

For these activities, each appointment can be booked individually by your customers. This is usually suited for your regular activities, such as classes or trainings. Your customers can participate with drop-ins, products such as block cards, time cards or memberships. Each booking is deducted from these products.

  • Explanation: Classes & trainings are open, i. e. the participant books each date individually. 

  • Example: Continuous yoga class that takes place every Monday. The participant books himself e. g. with his ten card and gets one unit per appointment deducted from his card.

  • Advantage: High flexibility, participants can register and deregister for individual appointments. 

  • Attention: Participants cannot book for more than one date in one booking process. He has to register individually per appointment. (Tip: You as an admin have the possibility to register participants for classes and trainings on a recurring basis). 

  • Suitable application type: Products - basically suitable for all products (block cards, time cards, contracts). 

Type 2 - Courses/Workshops/Camps/Events/Retreats/Educations (so-called Multi-Session-Events)

For these activities, customers are usually booked for more than one appointment at once. Examples would be workshops with several modules, weekend retreats, educational programmes or courses that last for multiple weeks or months. Customers can participate either with regular products or with tickets that are valid for this activity only. The tickets can be valid for all appointments of the activity or also just for selected ones.

  • Explanation: The structure of these activities is closed, i. e. the participants books them as a whole, not per appointment and pays a total price (exception: single tickets, see “matching registration type”). 

  • Example: Course over ten weeks, every Monday, i. e. a total of ten dates. 

  • Advantage: Participants book themselves for an entire course in one booking process and pay a total price. 

  • Attention: Participants cannot make up any missed hours. Either the participant himself is responsible if he misses an appointment or you make an individual arrangement with him. 

  • Matching registration type: Either regular products or only tickets - You can create a total ticket for the course with which the participant is booked for all dates, but also single tickets per date (see picture below). In addition, you can set early bird and last minute discounts.

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